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  • Home
  • Cockpit
  • How To
    • Get Started!
    • FAQs
    • Tutorials
    • Blog
    • Trade Copier API Documentation
  • Features
    • Why Duplikium?
    • Key Features
    • Supported Trading platforms
      • Supported Platforms Overview
      • MT4
      • MT5
      • cTrader
      • TradingView
      • FXCM
      • LMAX
      • DXTrade
      • Tradovate (Beta)
      • Fortex (Beta)
      • NinjaTrader (coming soon)
    • Screenshots
    • Videos
      • Video Tutorials
      • Video Reviews
    • Trade Copier Solutions
  • Pricing
    • Pricing Overview
    • Free Plan
    • Subscription Plan
    • Prepay Plan
    • Add-ons

Tutorials

Find here all the answers to your question.

Get Started
Account Settings
Copier Settings
Symbol Settings
Templates
Reporting
User Account
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Global Settings
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FAQs
Troubleshooting

User Account

Manage the access to your Trade Copier account, your billing information and add extra-layer of security to protect your account.

My Profile

My Profile

My Profile contains your cockpit credentials. To access, go to the top navigation bar and expand the dropdown beside your username and click on “My Profile”. Here you can:

  1. Update your Username
    my-profil_20221223-19Decrd_1

  2. Update your Password
  3. Enter your billing information for invoice purposes.
    password-billing

 

Two-Factor Auth

Two-Factor Authentication

Two-Factor Authentication (2FA) is an extra layer of security used to make sure that when you try to gain access to your Trade Copier account you are sure that you are who you say you are. First, you will enter your username and password. Then, instead of immediately gaining access to your account, you will be required to provide another piece of information.

This 2FA is optional but we highly recommend using it in order to add an additional level of security.

You have 4 options:

  1. Code By Email
  2. Authenticator App
  3. Yubikey
  4. Backup codes


To access your 2FA settings, go to the top navigation bar → Expand the dropdown beside your username → click on 2FA

2-factor-auth

Code By Email

You can set up Two-Factor Authentication (2FA) to receive a 6-digit code by email, this means that at every logging you will receive a code by email and be prompted to enter it in order to log in to your cockpit.

How you can set Code By Email. 

  1. Go to your 2FA Settings and click on “Code By Email”.
  2. You can indicate a friendly title for this 2FA method (you will see it when logging in so don't put any secrets in it). Then you have to indicate if this should be the default 2FA when you log in to the site, we recommend ticking this option.

    two_factor_auth_email_confirm


  3. An email will be sent to the email address you used when creating your profile. Copy the 6-digit code. If you did not receive an email, please check your email by going to your profile account. 
  4. Go back to your cockpit & your 6-digit code.

    two_factor_auth_email_code


  5. Click on submit. 

 

To edit

Go to Code By email page and click on the edit icon. 

 

To delete/turn it off

Click on the trash icon on the Code by email page. 

two_factor_auth_email_edit

Authenticator App

You can set up Two-Factor Authentication (2FA) using Google Auth which uses a 6-digit code generated by an app every 30 seconds, this means that at every login you will have to enter a code provided by an app that has been downloaded previously and you will be prompted to enter it or to scan a QR code in order to login to your cockpit.

How you can set Authenticator App:

  1. Go to your 2FA Settings and click on “Authenticator App”.
  2. You can indicate a friendly title for this 2FA method (you will see it when logging in so don't put any secrets in it). Then you have to indicate if this should be the default 2FA when you log in to the site, we recommend ticking this option.
  3. If you don’t have an authenticator app yet, the download link & instructions can be found here: Get verification codes with Google Authenticator - Android - Google Account Help
  4. Once you have your Authenticator App open, scan the QR or enter the key shown in the setup window.
  5. Enter the 6-digit code prompted in your Authenticator app to the setup window. 
  6. Click on confirm.
    two_factor_auth_app_select

To edit

Go to the Authenticator App page and click on the edit icon. 

 

To delete/turn it off

Click on the trash icon on the Authenticator app page. 

YubiKey

You can set up the Two-Factor Authentication (2FA) to use YubiKey, a hardware secure token, this means that at every login you will receive a code on your YubiKey and be prompted to enter it in order to login to your cockpit. You can learn more about YubiKey on their website here: https://www.yubico.com/

How to set up Yubikey
1. Go to your 2FA Settings and click on “Add a new Yubikey”.

two_factor_auth_yubikey_select

 

2. You can indicate a friendly title for this 2FA method (you will see it when logging in so don't put any secrets in it). Then you have to indicate if this should be the default 2FA when you log in to the site, we recommend ticking this option.



two_factor_auth_yubikey_edit


3. You will receive a code on your YubiKey account. 

4. Go back to the cockpit and enter the code.

5. Click on confirm. 


To edit

Go to the YubiKey page and click on the edit icon. 

 

To delete/turn it off

Click on the trash icon on the YubiKey page.  

 

 

Backup Codes

Backup Codes could be used in case of emergency access if you get locked out. Each of the listed codes can be used only once, you can use them in case of emergency when none of the other Two Factor Authentication methods you've set up can be used. For example, if your phone is out of battery or misplaced.

How to set up Backup Codes

1. Go to your 2FA Settings and click on “Backup Codes”.
2. A new window pop up then print/copy the codes list and save them in a secure place.

 

two_factor_auth_backup_code


3. We recommend generating a new set of backup codes regularly to avoid any abuse or if you think your backup codes are compromised, e.g. someone got hold of a printout with them, or if you are running low on available backup codes.

 

two_factor_auth_backup_code_edit

 

 

Trade Copier API Settings

Signal Provider Settings

Duplikium Trade Copier
 

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MARGIN TRADING DISCLAIMER
Futures, forex and CFD's on margin trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. The high degree of leverage can work against you as well as for you. Risk capital is money that can be lost without jeopardizing ones’ financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. You should be aware of all the risks associated with futures, foreign exchange and CFD's trading, and seek advice from an independent financial advisor if you have any doubts.

SITE DISCLAIMER
Trades signals sent through this website are solely those of the customers quoted. They do not represent the opinions of Duplikium on whether to buy, sell or hold particular investments.
While Duplikium try to ensure that all of the information provided on this website is kept up-to-date and accurate, we accept no responsibility for any use made of the information provided. You agree not to hold Duplikium liable for decisions and trades that are based on information from this website. Duplikium cannot be held responsible for the software, broker or other issues that result in the failure to execute a trade command. It is inherent upon you, the client, to make sure you are aware of when trades have been taken, adjusted or closed.
The purchase, sale or advice regarding a particular investment can only be performed by a licensed Broker/Dealer. Neither our website nor our associates involved in the production and maintenance of these products or this website is a registered Broker/Dealer or Investment Advisor in any State or Federally-sanctioned jurisdiction. All purchasers of products referenced at this site are encouraged to consult with a licensed representative of their choice regarding any particular trade or trading strategy. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this website.
Please note that the servers names listed on this website are not a recommendation nor an advertising made by Duplikium. Duplikium is totally independent and has no partnership with any brokers.You have to make your own due diligence when selecting a broker.

SOFTWARE DISCLAIMER
Although rare, internet-based trading can involve technical risks related, but not limited to, Internet connection, software or hardware failures or delays. Duplikium implements a backup system to minimize such occurrences, but is not responsible for any losses or missed trading opportunities as a result of communication failures, disruptions or unexpected system failures.

TRADEMARKS DISCLAIMER
All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Any product names, logos, brands, and other trademarks or images featured or referred to within the trade-copier.com or duplikium.com website are the property of their respective trademark holders. These trademark holders are not affiliated with Duplikium, our products, or our websites. They do not sponsor or endorse Duplikium or any of our products.

HIGH-FREQUENCY TRADING (HFT) DISCLAIMER
High-Frequency Trading (HFT) strategies are accepted on the Duplikium platform as long as they remain within reasonable and standard operational practices.
However, Duplikium reserves the right, at its sole discretion, to suspend or disable any Client account at any time and without prior notice if the usage of HFT — or any other strategy — negatively impacts the performance, security, or availability of the service for other users.
It is strongly recommended that the Client intending to run HFT strategies contact Duplikium in advance to assess the technical feasibility and compatibility with the platform. Based on the Client’s use case, Duplikium may fine-tune the setup to ensure system stability and optimal operation.
Duplikium Copyright 2013-

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Duplikium Sàrl registered in Switzerland under CHE-433.550.864, registered address is Faubourg du Lac 2, 2000 Neuchâtel, Switzerland

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