General Questions
Is your company regulated?
Concerning regulation, as we are offering a technical service and only copying trades on clients account, we are not concerned by any regulatory issue for now...
Any legal requirements to use your Trade Copier?
There is no legal requirements to use our Trade Copier for our customer, it is your own responsibility to ensure that you are operating accordingly to the law in place in your country.
How can I copy the Master with the same trade size?
To copy the same trade size (notional amount) between your Master and your Slave, you have to use the "Multiplier (Notional)" RiskFactor with a value of 1.
How can I update my credit card details?
To update your credit card details, simply go to MyAccount -> My Plans and click on the "Update Billing" link for the relevant subscription.
Why Duplikium?
We are offering a very high level of quality, stability and speed. Our product is Swiss Made. It is extremely flexible, stable, quick and easy to use. Our trade copier does not have any direct competitor on the market. With Duplikium you are able to copy your trades on several different brokers/technologies like Metatrader (MT4, MT5), cTrader, FXCM, LMAX, FIX API, ...
Is it safe to provide you my trading account's credentials?
We make use of the latest technologies to make sure your account login/password are completely safe. Your credentials are kept in an encrypted format on our servers, with maximal security protocols.
You can even define a two-factor authentication going in the menu "MyAccount" -> "Two-Factor Auth"
You can choose between:
- Receive a 6-digit code by email
- Google auth using a 6-digit code generated by an app every 30 seconds
- Yubikey, use hardware secure token
How can I download your trade copier?
There is nothing to download. Everything is managed on our side. It is a CLOUD trade copier. You just have to register for FREE here:
https://www.trade-copier.com/index.php/sign-up
Then you can access the Cockpit where you will define your Master and your Slave accounts.
Can I test Duplikium Trade Copier for free?
Yes, you can have a full access to the service. The limitation is just the number of Master(1) and Slave(1) that you are allowed to use. There is also a daily and monthly volume/trades restrictions. A few advanced features are not available with the FREE plan. To try it, you just have to sign up for free and then enjoy the best trade copier on the market.
Why do I need a Trade Copier service?
Asset Managers, Signal Providers, Mirror Traders or Professional Traders often need to have the same trading strategy applied to several accounts. They could manually trade in each account, but this would not be efficient at all. They have delay in trade execution, they can do mistakes, they are losing their time and so on. With the help of Duplikium, these forex trading professionals can now focus on their core business, which is to generate performing trading ideas for their clients.
Popular Topics
Failed Orders
If an order is not copied as expected please follow the procedure below to identify…
Popular Questions
- What is the "Trading is disabled" error code and how to solve it?
"Trading is disabled" means that the broker is not ready to execute order.With LMax, please…
- Why Duplikium?
We are offering a very high level of quality, stability and speed. Our product is…
- How can I copy the Master with the same trade size?
To copy the same trade size (notional amount) between your Master and your Slave, you…
- Reverse trading: when I copy a Master trade, can I reverse the Slave trade side?
Yes, reverse trading is available with our trade copier. In the Cockpit, you can simply…
- Can I test Duplikium Trade Copier for free?
Yes, you can have a full access to the service. The limitation is just the…
