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  • Home
  • Cockpit
    • Cockpit
    • Cockpit (Bêta)
  • How To
    • Get Started!
    • FAQs
    • Tutorials
    • Web Service API
  • Features
    • Key Features
    • Supported Brokers
      • MT4 Brokers
      • MT5 Brokers
      • cTrader Brokers
      • FXCM
      • LMAX
    • Screenshots
    • Videos
    • Our Solutions
  • Pricing
    • Flexible Pack
    • Prepay
    • Add-ons
Questions
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  •   FAQs
    • General Questions
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    • Failed Orders
      • Issue Identification
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        • Sent / Deleted after sent
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        • Symbol not in Master/Slave Whitelist
        • Back
      • Order status codes
        • SellOut SL/TP
        • Deleted: Symbol is FROZEN/OpenOnly/CloseOnly Mode
        • Deleted: Account is FROZEN/OpenOnly/CloseOnly Mode
        • Deleted: Equity reaches the StopLoss/TakeProfit Level
        • Deleted: Trade Copier is OFF/OpenOnly/CloseOnly Mode
        • Pending Order Cancelled/Rejected/Cancel Rejected
        • Your Wallet is EMPTY
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    General Questions

    Is your company regulated?

    Concerning regulation, as we are offering a technical service and only copying trades on clients account, we are not concerned…

    Concerning regulation, as we are offering a technical service and only copying trades on clients account, we are not concerned by any regulatory issue for now...

    General Questions
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    Any legal requirements to use your Trade Copier?

    There is no legal requirements to use our Trade Copier for our customer, it is your own responsibility to ensure…

    There is no legal requirements to use our Trade Copier for our customer, it is your own responsibility to ensure that you are operating accordingly to the law in place in your country.

    General Questions
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    How can I copy the Master with the same trade size?

    To copy the same trade size (notional amount) between your Master and your Slave, you have to use the "Multiplier…

    To copy the same trade size (notional amount) between your Master and your Slave, you have to use the "Multiplier (Notional)" RiskFactor with a value of 1.

     

    General Questions
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    How can I update my credit card details?

    To update your credit card details, simply go to MyAccount -> My Plans and click on the "Update Billing" link…

    To update your credit card details, simply go to MyAccount -> My Plans and click on the "Update Billing" link for the relevant subscription.

    General Questions
    View question

    Why Duplikium?

    We are offering a very high level of quality, stability and speed. Our product is Swiss Made. It is extremely…

    We are offering a very high level of quality, stability and speed. Our product is Swiss Made. It is extremely flexible, stable, quick and easy to use. Our trade copier does not have any direct competitor on the market. With Duplikium you are able to copy your trades on several different brokers/technologies like cTrader, FXCM, LMAX, FIX API, ... We can support any forex brokers around the globe.

    General Questions
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    Is it safe to provide you my trading account's credentials?

    We make use of the latest technologies to make sure your account login/password are completely safe. Your credentials are kept…

    We make use of the latest technologies to make sure your account login/password are completely safe. Your credentials are kept in an encrypted format on our servers, with maximal security protocols.

    You can even define a two-factor authentication going in the menu "MyAccount" -> "Two-Factor Auth"
    You can choose between:

    1. Receive a 6-digit code by email
    2. Google auth using a 6-digit code generated by an app every 30 seconds
    3. Yubikey, use hardware secure token

    General Questions
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    How can I download your trade copier?

    There is nothing to download. Everything is managed on our side. It is a CLOUD trade copier. You just have…

    There is nothing to download. Everything is managed on our side. It is a CLOUD trade copier. You just have to register for FREE here:

    https://www.trade-copier.com/index.php/sign-up

    Then you can access the Cockpit where you will define your Master and your Slave accounts.

    General Questions
    View question

    Can I test Duplikium Trade Copier for free?

    Yes, you can have a full access to the service. The limitation is just the number of Master(1) and Slave(1)…

    Yes, you can have a full access to the service. The limitation is just the number of Master(1) and Slave(1) that you are allowed to use. There is also a daily and monthly volume/trades restrictions. A few advanced features are not available with the FREE plan. To try it, you just have to sign up for free and then enjoy the best trade copier on the market.

    General Questions
    View question

    Why do I need a Trade Copier service?

    Asset Managers, Signal Providers, Mirror Traders or Professional Traders often need to have the same trading strategy applied to several…

    Asset Managers, Signal Providers, Mirror Traders or Professional Traders often need to have the same trading strategy applied to several accounts. They could manually trade in each account, but this would not be efficient at all. They have delay in trade execution, they can do mistakes, they are losing their time and so on. With the help of Duplikium, these forex trading professionals can now focus on their core business, which is to generate performing trading ideas for their clients.

    General Questions
    View question

    Popular Topics

    • General Questions

    • Error status codes

    • Failed Orders

      If an order is not copied as expected please follow the procedure below to identify…
    • Subscriptions / Pricing

    • Technical

    • RiskFactor

    Popular Questions

    • What happens if my "eWallet" is empty while I am using a Prepay plan?

      You cannot copy/duplicate new trades (to open) from your Master(s) to the Slave that is…

    • What is the "Trading is disabled" error code and how to solve it?

      "Trading is disabled" means that the broker is not ready to execute order.With LMax, please…

    • Reverse trading: when I copy a Master trade, can I reverse the Slave trade side?

      Yes, reverse trading is available with our trade copier. In the Cockpit, you can simply…

    • Why Duplikium?

      We are offering a very high level of quality, stability and speed. Our product is…

    • Why do I need a Trade Copier service?

      Asset Managers, Signal Providers, Mirror Traders or Professional Traders often need to have the same…

    Duplikium Trade Copier

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    MARGIN TRADING DISCLAIMER
    Trading foreign exchange and CFD's on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange and CFD's trading, and seek advice from an independent financial advisor if you have any doubts.

    SITE DISCLAIMER
    Trades signals sent through this website are solely those of the customers quoted. They do not represent the opinions of Duplikium on whether to buy, sell or hold particular investments.
    While Duplikium try to ensure that all of the information provided on this website is kept up-to-date and accurate, we accept no responsibility for any use made of the information provided. You agree not to hold Duplikium liable for decisions and trades that are based on information from this website. Duplikium cannot be held responsible for the software, broker or other issues that result in the failure to execute a trade command. It is inherent upon you, the client, to make sure you are aware of when trades have been taken, adjusted or closed.
    The purchase, sale or advice regarding a particular investment can only be performed by a licensed Broker/Dealer. Neither our website nor our associates involved in the production and maintenance of these products or this website is a registered Broker/Dealer or Investment Advisor in any State or Federally-sanctioned jurisdiction. All purchasers of products referenced at this site are encouraged to consult with a licensed representative of their choice regarding any particular trade or trading strategy. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this website.
    Please note that the servers names listed on this website are not a recommendation nor an advertising made by Duplikium. Duplikium is totally independent and has no partnership with any brokers.You have to make your own due diligence when selecting a broker.

    SOFTWARE DISCLAIMER
    Although rare, internet-based trading can involve technical risks related, but not limited to, Internet connection, software or hardware failures or delays. Duplikium implements a backup system to minimize such occurrences, but is not responsible for any losses or missed trading opportunities as a result of communication failures, disruptions or unexpected system failures.

    TRADEMARKS DISCLAIMER
    All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
    Any product names, logos, brands, and other trademarks or images featured or referred to within the trade-copier.com or duplikium.com website are the property of their respective trademark holders. These trademark holders are not affiliated with Duplikium, our products, or our websites. They do not sponsor or endorse Duplikium or any of our products.
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