SellOut SL/TP

What is the "SellOut SL/TP" order status code?

Using the "Global Account Protection" you can define a threshold that the Trade Copier enter in "Sell Out" mode if…

Using the "Global Account Protection" you can define a threshold that the Trade Copier enter in "Sell Out" mode if your equity rises above a specific TakeProfit or falls below a specific StopLoss, meaning that all the open positions are closed automatically by the system.

Learn more about the Global Account Protection.

 

Deleted: Symbol is FROZEN/OpenOnly/CloseOnly Mode

What is the "Deleted: Symbol is FROZEN/OpenOnly/CloseOnly Mode" order status code?

In the Symbol Settings you can configure the copier status for a specific symbol it will define if the copy…

In the Symbol Settings you can configure the copier status for a specific symbol it will define if the copy trading is currently active or not, you can choose to copy all trades, or copy only trades that open (Open Only) or close a position (Close Only), or to deactivate the copy (Frozen). In such case you could receive a "Deleted: Symbol is FROZEN/OpenOnly/CloseOnly Mode" order status, if your master try to place an order on such symbol on which you have defined a specific configuration.

Learn more on "Symbol Settings".

Deleted: Account is FROZEN/OpenOnly/CloseOnly Mode

What is the "Deleted: Account is FROZEN/OpenOnly/CloseOnly Mode" order status code?

In the Account Settings you can configure the copier status for a specific slave it will define if the copy…

In the Account Settings you can configure the copier status for a specific slave it will define if the copy trading is currently active or not, you can choose to copy all trades, or copy only trades that open (Open Only) or close a position (Close Only), or to deactivate the copy (Frozen). In such case you could receive a "Deleted: Account is FROZEN/OpenOnly/CloseOnly Mode" order status, if your master try to place an order on such slave on which you have defined a specific configuration.

Learn more on "Account Settings".

Deleted: Equity reaches the StopLoss/TakeProfit Level

What is the "Deleted: Equity reaches the StopLoss/TakeProfit Level" order status code?

Using the "Global Account Protection" you can define a threshold that the Trade Copier enter in either "Open Only" or…

Using the "Global Account Protection" you can define a threshold that the Trade Copier enter in either "Open Only" or "Close Only" mode if your equity rises above a specific TakeProfit or falls below a specific StopLoss. If your Master try to place an order that doesn't match the defined mode, you will receive a "Deleted: Equity reaches the StopLoss/TakeProfit Level" order status.

Learn more about the "Global Account Protection".

Deleted: Trade Copier is OFF/OpenOnly/CloseOnly Mode

What is the "Deleted: Trade Copier is OFF/OpenOnly/CloseOnly Mode" order status code?

In the Global Settings you can configure the copier status for the Trade Copier it will define if the copy…

In the Global Settings you can configure the copier status for the Trade Copier it will define if the copy trading is currently active or not, you can choose to copy all trades, or copy only trades that open (Open Only) or close a position (Close Only), or to deactivate the copy (Trade Copier is...). In such case you could receive a "Deleted: Trade Copier is OFF/OpenOnly/CloseOnly Mode" order status, if your master try to place an order.

Learn more on "Global Settings".

Pending Order Cancelled/Rejected/Cancel Rejected

What is the "Pending Order Cancelled/Rejected/Cancel Rejected " order status code?

"Pending Order Canceled" could happens either: when the Master has placed a pending order that has been cancelled before triggered.…

"Pending Order Canceled" could happens either:

  • when the Master has placed a pending order that has been cancelled before triggered.
  • when the pending order has been triggered on the Master but not on the Slave, and when the Master close the trade it cancel the pending order on the Slave

The "Pending Order Rejected" or "Pending Order Cancel Rejected" happens when the order sent is rejected for any reasons by the broker.

In all above cases, if the behavior is not as expected you are prompted to try again to place an order or to manage position manually.

Your Wallet is EMPTY

What is the "Your Wallet is EMPTY" order status code?

You don't have sufficient cash in your eWallet and you cannot copy/duplicate new trades (to open) from your Master(s) to…

You don't have sufficient cash in your eWallet and you cannot copy/duplicate new trades (to open) from your Master(s) to the Slave that is using a Prepay plan. However, the closing of trades is always possible. If you need to continue to copy/duplicate trades, please deposit cash in your eWallet by going in your Cockpit -> Your eWallet -> "Recharge your eWallet"

Learn more on your "eWallet".