View and download my invoices

You can view and download the invoice of the plan purchased going in the menu "MyAccount" -> "My Plans", just…

You can view and download the invoice of the plan purchased going in the menu "MyAccount" -> "My Plans", just click on the "Invoices" link for the plan of your choice and you will be able to view an html version of the invoice, or you can also download a pdf file or print directly the invoice.

invoice

Upgrade an existing plan

If you have already an unlimited pack you can upgrade to a pack offering more slaves at anytime. The system…

If you have already an unlimited pack you can upgrade to a pack offering more slaves at anytime. The system will automatically compute the remaining time price and deduct it from the new subscription price.

To do this, first you need to login, then visit the menu "MyAccount  -> My Plans", select your subscription and click on the "Upgrade" button. Then you can choose your new pack, you will see the cost for it, how much you earn on the current plan and finally the amount that will be charged for your new plan. If you agree, you will be redirected to the Order Confirmation where you have to select your preferred payment method and proceed with the check out.

Please note that you can upgrade to a new pack only keeping the same subscription period (1 month, 3 months, 1 year), if you want to change it and buy a pack for another subscription period, you will have to cancel the existing plan and subscribe to a new one.

upgrade plan

Payment methods supported

You can pay for your Duplikium subscription via Credit Card (Visa/Mastercard), Paypal or Skrill. Bitcoin payment is only supported to…

You can pay for your Duplikium subscription via Credit Card (Visa/Mastercard), Paypal or Skrill.

Bitcoin payment is only supported to pay for a Prepay plan, you can recharge your prepay eWallet using bitcoins.

You can select the payment method during the order confirmation, you will be then redirected to your payment provider to complete your purchase.

payment method

Assign a new plan to my Slave

To assign your new subscription to your Slave account, go to Slaves -> Accounts and click on the "Subscription/Expiration" column…

To assign your new subscription to your Slave account, go to Slaves -> Accounts and click on the "Subscription/Expiration" column and select your plan for your slave.

At any time, you can change the subscription of a specific Slave and you also can re-assign the subscription to another slave. It is totally flexible and there is no restriction.

assign plan

Subscribe to a paid plan

It's easy! After signup, go to the menu Pricing and choose a more powerful plan. We have mainly 3 offers:…

It's easy! After signup, go to the menu Pricing and choose a more powerful plan.

We have mainly 3 offers:

  • Free plan: With volume restrictions and less features.
  • Prepay plan: Interesting for small accounts. You would make a deposit in your eWallet and we'd charge per order of trade copy.
  • Unlimited plans: (starting at 19 EUR) without any restrictions; packs can be combined

To assign your new subscription to your Slave account, go to Slaves -> Accounts and click on the "Subscription/Expiration" column and select your plan for your slave. Learn more how to assign your plan.

You can also add Masters accounts anytime.

Learn more about our Free plan, Prepay plan, Unlimited plans and Additional masters.

My Plans overview

To see, manage, cancel or upgrade your plan you can go in the menu "MyAccount" -> "My Plans", there you…

To see, manage, cancel or upgrade your plan you can go in the menu "MyAccount" -> "My Plans", there you will be able to manage and see the list of plans subscribed with detailed information and the possibility to download a copy of the invoice.

You can have the following plans listed:

  • Free plan: By default the Free plan is available to all customers for testing purpose
  • Prepay plan: If you subscribe to a Prepay plan you will see the amount you charged on your Prepay eWallet and it is for lifetime, there is no expiration or duration limit to use it.
  • Unlimited plans: Subscription to unlimited plans for the number of slaves of your choice are available for 1, 3 or 12 months.
  • Additional masters pack: See the additional masters that you are authorized to used. You can subscribe to monthly period only, we don't offer a plan for several months directly.

my plans

Add more Masters/Slaves

You can add more Masters and Slaves function of your needs anytime. Just buy a pack of 2 additional Masters…

You can add more Masters and Slaves function of your needs anytime. Just buy a pack of 2 additional Masters for 5 EUR per month or subscribe to our unlimited pack starting at 19 EUR without any restrictions.

If you have already an unlimited pack you can upgrade to a pack offering more slaves at anytime. Learn more how to upgrade your plan.

To assign your subscription to your Slave account, go to Slaves -> Accounts and click on the "Subscription/Expiration" column and select your plan for your slave. Learn more how to assign your plan.

Check out our Prepay plan, Unlimited plans and Additional masters pack.

Plan periods

We offer different plan periods function of the subscription selected: Free plan: You can use our Trade Copier free for…

We offer different plan periods function of the subscription selected:

  • Free plan: You can use our Trade Copier free for lifetime
  • Prepay plan: The amount you charged on your Prepay eWallet is for lifetime, there is no expiration or duration limit to use it.
  • Unlimited plans: Unlimited plans are available for 1, 3 or 12 months.
  • Additional masters pack: You can subscribe to monthly period only, we don't offer a plan for several months directly.

Plan renewal

Unlimited plans and additional masters pack are renewed automatically at the end of the subscription period. For instance, if you…

Unlimited plans and additional masters pack are renewed automatically at the end of the subscription period. For instance, if you upgrade to a paid plan on the 15th March your account will be charged on the 15th of each month.

We send you an email 2 days before the expiration to warn you about the expiration. Then, if your subscription has not been renewed, 48 hours after the official expiration date, we expire the subscription, we send you an email and we disconnect the accounts (everything is automated).

Cancel my plan

As long as you have not cancelled your plan, it will renew automatically. You can cancel your Unlimited plans or…

As long as you have not cancelled your plan, it will renew automatically. You can cancel your Unlimited plans or Additional masters plan at anytime, it will stop the automatic renewal of your subscription.

A payment done by Credit Card can be cancelled going to MyAccount -> My Plans and cancel it.

A payment done with Paypal or Skrill has to be cancelled in your respective Paypal or Skrill account directly.